[Susanne]

Hi,

I've freshly downloaded and installed Serna V 4.1.1, running it on openSUSE 11.1 with a free license.

I fail to type lowercase umlauts (öäü) and ß. Strange enough, uppercase ÖÄÜ work, albeit unreliably.

What can I do to get öäüß working?


S.

[timof]

Susanne,

Yes, it is strange, we will check it out soon.

As a temporary solution, I will suggest to create a custom content actions for each small umlaut:
- Use Insert Symbol dialog to get desired symbols
- Call Edit > Custom Content > New Custom Content...
- copy umlaut symbol to "Content" field
- Set hotkey in "Hotkey" line edit box

This will help you a little bit.

[Susanne]

Originally Posted by timof

Susanne,

Yes, it is strange, we will check it out soon.

As a temporary solution, I will suggest to create a custom content actions for each small umlaut:
- Use Insert Symbol dialog to get desired symbols
- Call Edit > Custom Content > New Custom Content...
- copy umlaut symbol to "Content" field
- Set hotkey in "Hotkey" line edit box

This will help you a little bit.

Thanks for the quick reply Now this is nice albeit cumbersome for a common letter. In the custom content dialogue, I can enter the small ö without any problems, btw. and the newly created button will also enter the letter. just the key won't work.

Please let me know if I can provide you with any further information.

fwiw, xev trace shows Serna is getting the odiaresis keysym correctly.

btw, I need to hit Ö twice or start with Ä or Ü before I see Ö. small umlauts don't work at all.

[timof]

Originally Posted by Susanne

Please let me know if I can provide you with any further information.

fwiw, xev trace shows Serna is getting the odiaresis keysym correctly.

btw, I need to hit Ö twice or start with Ä or Ü before I see Ö. small umlauts don't work at all.

Thanks for the detailed information. I think this is enough for now to discover the problem. As soon as it works in the Custom Content dialog, it should be working in the editing window, and we will fix it.

[timof]

Just FYI, we checked this on SUSE 10 (our QA environment) and it works OK. Will check on SUSE 11 soon.

[sidnv]

We installed Serna-4.1 on openSUSE11.1 (with basic German language) and tried to type umlauts and ß in documents opened in Serna. It works OK (both lowercase and uppercase umlauts).

Please, provide us with some more details:
-do you mean Serna-4.1 or Serna-3.8.1?
-which type of the document (template) do you use?
-do umlauts work in other external application?

[Susanne]

Let me supply some more useful LD_DEBUG output... I've added this to serna.sh:

# run serna with LD_DEBUG output
export LD_DEBUG="bindings"
export LD_DEBUG_OUTPUT=/tmp/serna.ld_debug
exec ${inst_prefix}/serna-4.1/bin/serna.bin "$@"

then I digged the actually used shared objects from that output:

cat /tmp/serna.ld_debug.18887  |
sed -ne "\,.* to /,{s,,/,;s, .*,,p}" |
sort -u > /tmp/serna.libs

joining this with the rpm database gives this:

1 froh@byron:~ $ rpm -qf $(cat /tmp/serna.libs) \
  --qf "%{name}-%{version}-%{release} (%{vendor})\n" |
  paste -d ":\n" /tmp/serna.libs -
/lib/ld-linux.so.2:glibc-2.9-2.11.1 (openSUSE)
/lib/libbz2.so.1:libbz2-1-1.0.5-34.5 (openSUSE)
/lib/libc.so.6:glibc-2.9-2.11.1 (openSUSE)
/lib/libdbus-1.so.3:dbus-1-1.2.10-5.4.1 (openSUSE)
/lib/libdl.so.2:glibc-2.9-2.11.1 (openSUSE)
/lib/libexpat.so.1:libexpat1-2.0.1-88.10 (openSUSE)
/lib/libgcc_s.so.1:libgcc43-4.3.3_20081022-9.5 (openSUSE)
/lib/libm.so.6:glibc-2.9-2.11.1 (openSUSE)
/lib/libpthread.so.0:glibc-2.9-2.11.1 (openSUSE)
/lib/librt.so.1:glibc-2.9-2.11.1 (openSUSE)
/lib/libz.so.1:zlib-1.2.3-104.137 (openSUSE)
/usr/lib/libICE.so.6:xorg-x11-libICE-7.4-1.24 (openSUSE)
/usr/lib/libQtDBus.so.4:libqt4-4.4.3-4.8.2 (openSUSE)
/usr/lib/libSM.so.6:xorg-x11-libSM-7.4-1.26 (openSUSE)
/usr/lib/libX11.so.6:xorg-x11-libX11-7.4-1.25 (openSUSE)
/usr/lib/libXau.so.6:xorg-x11-libXau-7.4-1.23 (openSUSE)
/usr/lib/libXcursor.so.1:xorg-x11-libs-7.4-8.1 (openSUSE)
/usr/lib/libXext.so.6:xorg-x11-libXext-7.4-1.25 (openSUSE)
/usr/lib/libXfixes.so.3:xorg-x11-libXfixes-7.4-1.24 (openSUSE)
/usr/lib/libXmu.so.6:xorg-x11-libXmu-7.4-1.26 (openSUSE)
/usr/lib/libXrandr.so.2:xorg-x11-libs-7.4-8.1 (openSUSE)
/usr/lib/libXrender.so.1:xorg-x11-libXrender-7.4-1.24 (openSUSE)
/usr/lib/libXt.so.6:xorg-x11-libXt-7.4-1.26 (openSUSE)
/usr/lib/libfontconfig.so.1:fontconfig-2.6.0-8.1 (openSUSE)
/usr/lib/libfreetype.so.6:freetype2-2.3.7-24.2.1 (openSUSE)
/usr/lib/libglib-2.0.so.0:libglib-2_0-0-2.18.2-5.2.1 (openSUSE)
/usr/lib/libpcre.so.0:pcre-7.8-1.26 (openSUSE)
/usr/lib/libstdc++.so.6:libstdc++43-4.3.3_20081022-9.5 (openSUSE)
/usr/lib/libxcb-xlib.so.0:xorg-x11-libxcb-7.4-1.24 (openSUSE)
/usr/lib/libxcb.so.1:xorg-x11-libxcb-7.4-1.24 (openSUSE)
/usr/local/serna-4.1/bin/imageformats/libqgif.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/imageformats/libqjpeg.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/imageformats/libqmng.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/imageformats/libqsvg.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/imageformats/libqtiff.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libQt3Support.so.4:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libQtAssistantClient.so.4:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libQtCore.so.4:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libQtGui.so.4:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libQtNetwork.so.4:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libQtSvg.so.4:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libQtXml.so.4:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libneon.so.26:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libqscintilla2.so.4:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libqtpropertybrowser.so.1:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libsapi21.so.2:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/libxml2.so.2:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/bin/serna.bin:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/customizer/libcustomizer30.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/hotkeys/libhotkeys30.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/pyplugin/PyQt4/QtCore.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/pyplugin/PyQt4/QtGui.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/pyplugin/SernaApiCore.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/pyplugin/libpyconsole21.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/pyplugin/libpyplugin21.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/pyplugin/sip.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/speller/libaspell.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/speller/libspeller30.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/plugins/webdav/libwebdav30.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/python/lib/libpython2.4.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/python/lib/python2.4/lib-dynload/_weakref.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/python/lib/python2.4/lib-dynload/array.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/python/lib/python2.4/lib-dynload/cStringIO.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/python/lib/python2.4/lib-dynload/collections.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/python/lib/python2.4/lib-dynload/itertools.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/python/lib/python2.4/lib-dynload/operator.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/python/lib/python2.4/lib-dynload/strop.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)
/usr/local/serna-4.1/python/lib/python2.4/lib-dynload/time.so:serna-4.1-4.1.0-20090219 (Syntext, Inc.)

S.

[Susanne]

My colleagues can't reproduce it. So I created a new clean test user and voilà, it works.

So it's a problem in my local, grown over the years X, kde, ... settings.


Oh well :-/


Consider this case closed. If I ever find what exactly it is (and I need to, I want to use serna ) I'll post it here.


S.

[Susanne]

Originally Posted by Susanne

If I ever find what exactly it is (and I need to, I want to use serna ) I'll post it here.

LANG was unset.


As it was unset for _all_ applications, and öäüÖÄÜß worked anywhere but in serna, this looks like a (low prio) bug.


S.